Help Center

Coey Technologies Prospace

Ever have a question about heat transfers, artwork, or your order? You’ve come to the right place! Our Help Center is here to answer all your pressing (pun intended!) questions.

Whether you’re a seasoned heat transfer pro or just getting started, our Help Center has something for you. Explore comprehensive FAQs covering heat transfer basics, artwork preparation, graphic design tips, order details, and even the heat pressing process itself. We’re here to equip you with the knowledge and resources you need to create stunning, long-lasting heat transfers with confidence.

Heat Transfers

How long do heat transfers last?

The lifespan of heat transfers depends on various factors, including wear and tear, washing cycles, and washing temperature. While our transfers are designed to be durable, their longevity can vary based on how the item is cared for. Proper washing and handling will help extend the life of your heat transfers.

What are the different types of heat transfers?

We offer a variety of heat transfer options:

  • DTF (Direct-to-Film): Transfers designs onto fabrics with vibrant colors and durability.
  • Poliprintable: Ideal for custom printing on synthetic fabrics, providing a smooth finish.
  • Screen Print: A classic method for large batches, delivering long-lasting and high-quality prints.
  • Vinyl: Versatile and durable, great for intricate designs and various fabric types.
  • Glitter Vinyl: Adds a sparkling effect to your designs, perfect for eye-catching customizations.
  • Hard Surface: Suitable for transferring designs onto hard surfaces like mugs and phone cases.
  • Rhinestones and Spangles: Specialty items that add a touch of glamour. For quotes and details on these, please contact us directly.

Each method offers unique benefits to suit different needs and preferences.

What is the recommended heat press temperature and time for heat transfers?

The recommended heat press temperature, time, and pressure can vary depending on the type of heat transfer being used. For example, Direct-to-Film (DTF) transfers typically require 300°F for 15 seconds at medium pressure, while screen print transfers may need 350°F for 7 seconds at medium pressure. Using the correct settings is crucial to ensure a durable and professional-looking finish.

We highly recommend using a professional heat press, as it provides consistent heat, pressure, and even distribution—essential for properly adhering the transfer to the fabric. When you place an order, we provide specific instructions tailored to the type of transfer you’ve ordered, which may differ from general guidelines.

For a comprehensive guide on heat press times, temperatures, and pressure for different types of transfers, including DTF, vinyl, and specialty materials, check out our article: Heat Transfer Press Times, Temperatures & Pressure: A Quick Guide for DIY Custom Apparel.

Following these recommendations will help you achieve the best results for your custom apparel.

What types of materials can heat transfers be applied to?

Heat transfers can be applied to a wide variety of materials, making them a versatile choice for custom apparel and other items. Common materials include cotton, polyester, cotton/poly blends, and canvas, which are the easiest to work with and provide excellent adhesion and durability for transfers.

However, almost anything can be used for heat transfers, including harder-to-press materials like nylon, leather, and more delicate fabrics like silk. As a general rule, the slipperier the material, the more challenging it can be to press. For example, silk and some synthetic fabrics may require special handling, specific heat press settings, and even different types of transfer materials or adhesives.

Before pressing onto less common or more difficult fabrics, we recommend testing with a small area or a sample piece to ensure the transfer adheres properly and does not damage the material. Remember, each material may have different temperature, pressure, and time requirements, so always follow specific instructions provided for the transfer type.

Can I wash items with heat transfers?

Yes, you can wash items with heat transfers, but it’s important to follow specific care instructions to maintain the quality of the design. Generally, wash the garment inside out in cool or cold water using mild detergent. Avoid spot treatment chemicals, and do not iron directly on the transfer. Tumble dry on a warm setting or hang dry. For specific types of heat transfers, such as DTF, Vinyl, or Screen Print, there may be slight variations in care, so be sure to follow any additional instructions provided. Proper care will help extend the life of your heat-transferred designs.

Can I use a home iron to apply heat transfers?

The short answer is no. It is highly recommended by manufacturers, suppliers, and Coey Technologies to use a professional heat press for applying heat transfers. A heat press ensures the correct temperature, time, and pressure needed for a proper application, as discussed in our article Heat Transfer Press Times, Temperatures & Pressure: A Quick Guide for DIY Custom Apparel.

Using a home iron is not ideal because it doesn’t provide consistent pressure, and the holes on the iron’s bottom plate can leave marks on the transfer. These inconsistencies can result in uneven adhesion and create points of failure that affect the longevity of the transfer. For durable and professional-looking results, always use a professional heat press.

Artwork & Graphic Design

What file formats are accepted for artwork?

The best file format for artwork is a vector file, such as AI, EPS, or SVG. Vector files ensure the highest quality prints with clean and sharp edges, as they can be resized without losing quality. For more information on why a vector file is important, check out our article on What is a Vector File & Why Do I Need One?.

If a vector file isn’t available, a high-resolution PNG file (at least 300 DPI) is the next best option. Make sure the artwork has a transparent background and is properly sized for the desired output. Low-resolution files like JPEGs or GIFs may result in poor-quality prints and are not recommended.

What is a vector file?

A vector file is a special type of image file made up of mathematical equations, allowing it to be resized without losing quality. This makes vector files essential for printing sharp and clear designs, whether for heat transfers, screen printing, or other applications. We always verify the artwork submitted through our gang sheet builder to ensure it’s suitable for printing. If there’s an issue, we’ll reach out to you directly. For more details, you can refer to our article What Is A Vector File & Why Do I Need One?

How should I prepare my artwork for heat transfers?

To ensure high-quality heat transfers, it is essential to use good-quality files. The best option is a vector file (such as AI, EPS, or SVG), which provides sharp, clear lines that can be resized without losing quality. If a vector file is not available, a high-resolution PNG file (at least 300 DPI) with a transparent background is the next best choice. This ensures that what you upload to the gang sheet builder will print with precision and won’t appear blurry or pixelated.

Additionally, make sure your artwork is in the correct size and proportion for your intended transfer. Check that all text is converted to outlines, and all elements are properly aligned. Avoid using low-resolution images or files with compressed formats like JPEG, as they may lead to poor-quality prints with visible pixelation or artifacts.

Lastly, always double-check your artwork for any errors, such as misspellings or incorrect colors, before submitting it for printing. This preparation step is crucial to achieving a professional and long-lasting result.

What is the recommended resolution for artwork?

For heat transfers, the recommended resolution for artwork is 300 DPI (dots per inch). This high resolution ensures that the artwork will print with sharp, crisp lines and details, providing the best quality for your transfers.

  • 300 DPI: Ideal for print projects, including heat transfers. At this resolution, images are clear and sharp, with no visible pixelation. Use 300 DPI for any artwork that will be printed, especially if it contains detailed graphics or text. It ensures that the printed output looks professional and maintains a high level of detail.

  • 96 DPI and 72 DPI: These lower resolutions are more suitable for digital use, such as images on websites or social media. While 96 DPI is slightly better than 72 DPI, neither is recommended for printing. If you use artwork at 72 or 96 DPI for heat transfers, the image will likely appear blurry, pixelated, or have poor overall quality when printed.

When to Use Higher Resolutions:

  • Always use 300 DPI for any artwork intended for printing on apparel or other materials.
  • Higher resolutions are especially crucial when printing detailed designs, fine text, or photographs to ensure a high-quality result.
  • Lower resolutions (96 or 72 DPI) may be suitable for digital mock-ups or previews, but not for the final print file.

To summarize, for the best results in heat transfers, always aim for artwork at 300 DPI. This ensures a professional and long-lasting print with crisp, clear details.

What size should my artwork be?

When designing artwork for heat transfers, it’s always best to create your design larger than the planned print size. This approach ensures that the artwork maintains its quality and detail when resized. Starting with a larger design allows you to scale down as needed without losing clarity or introducing pixelation. For example, if you plan to print a 10-inch design, create your artwork at 15 inches or larger. This gives you the flexibility to adjust the size while retaining a crisp, high-quality appearance in the final print.

Can I use copyrighted images for my heat transfers?

No, using copyrighted images for heat transfers is strictly prohibited. The penalties for printing likenesses or artwork that are copyrighted can be severe, including legal action and hefty fines. At Coey Technologies, we take copyright laws seriously and will not print any designs that contain suspected copyrighted material. Always ensure you have the right to use any image or artwork you submit for printing.

How do I create a layered design for heat transfers?

To create a layered design for heat transfers, start by designing each layer separately in your graphic software, ensuring each layer is clearly defined and properly aligned. Use vector formats for precision and clarity. Save each layer as an individual file if needed, and ensure the layers are correctly stacked in the final design. When assembling the design, apply each layer sequentially, following the specific heat press instructions for each layer to achieve a clean, multi-dimensional look. For detailed guidance, refer to the heat transfer instructions provided with your order.

Order Logistics

How long does it take to process and ship orders?

We typically ship orders within 2-3 business days. Once your order is processed, we’ll ensure it’s packaged and shipped promptly. You’ll receive a confirmation email with tracking details as soon as your order is on its way.

What are the shipping costs?

Shipping costs vary based on several factors, including the weight and size of your order, as well as the destination. The total shipping cost will be calculated at checkout, taking these variables into account to provide the most accurate rate.

Can I track my order?

Once your order is completed and packaged, we’ll generate a shipping label. You’ll receive an email with your shipping and tracking information as soon as the label is printed, allowing you to track your order every step of the way.

What is your return and exchange policy?

Due to the nature of printing heat transfers, returns and exchanges are not permitted. We urge you to thoroughly review your designs before submission, as once printed, the process is final. We also do not offer returns or exchanges for color discrepancies, as variations may occur due to differences in monitor settings. Rest assured, our printer is calibrated monthly to ensure accurate color reproduction.

Do you offer bulk discounts?

Yes, we offer bulk discounts. Our designer/gang sheet builder includes built-in discounts for larger sheet sizes and quantities. For very large orders, please contact us directly to discuss additional bulk discount opportunities.

Application Instructions

What tools and equipment do I need to apply heat transfers?

To apply heat transfers effectively, you’ll need a few essential tools:

  1. Professional Heat Press: This ensures consistent heat, pressure, and even distribution, which are crucial for a durable and high-quality transfer.
  2. Heat Tape: Used to secure the transfer in place and prevent shifting during pressing.
  3. Parchment Paper or Teflon Sheets: These are used for repressing the transfer and protecting both the heat press and the transfer from direct heat contact.

These tools help achieve the best results and ensure that your heat transfers adhere properly and last longer.

How do I properly preheat the garment before applying the heat transfer?

To properly preheat a garment before applying a heat transfer, it’s essential to perform a 4-6 second pre-press. This step helps remove any wrinkles or moisture from the fabric, ensuring a smooth surface for the transfer to adhere to. Preheating not only helps achieve a better bond between the transfer and the fabric but also prevents any potential issues with adhesion.

As a side note, while preheating, you need to be mindful of any obstacles on the opposite side of the garment, such as collars, hoods, or strings. These elements can sometimes get caught or be tucked underneath the fabric, causing uneven pressure during pressing. Make sure the garment is laid flat on the heat press with no abnormalities or obstructions underneath to ensure a successful and smooth application of the heat transfer.

How long should I press the heat transfer?

The pressing time for a heat transfer depends on several factors, including the type of heat transfer material, the garment fabric, and the specific heat press settings such as temperature and pressure. Each type of heat transfer—whether DTF, vinyl, screen print, or specialty materials—has its own recommended pressing time to achieve the best results.

For a detailed guide on pressing times, temperatures, and pressures for different types of heat transfers, please refer to our article: Heat Transfer Press Times, Temperatures & Pressure: A Quick Guide for DIY Custom Apparel. Following the correct settings will ensure a professional and durable finish for your custom apparel.

Should I peel the backing hot or cold?

The peeling method—whether hot or cold—depends on the type of heat transfer and, in some cases, the specific film or paper type used. Some transfers require a hot peel for the best results, while others need to cool down before the backing is removed to prevent damage to the design.

To ensure you achieve the best finish, always follow the specific instructions provided with your order. When we ship your heat transfers, we include detailed instructions tailored to the type of transfer ordered. For more information on pressing times, temperatures, and peeling methods for different heat transfer types, please refer to our article: Heat Transfer Press Times, Temperatures & Pressure: A Quick Guide for DIY Custom Apparel.

What should I do if the heat transfer is peeling or cracking?

If your heat transfer is peeling or cracking, several factors could be contributing to the issue:

  1. Care and Maintenance: One of the most common reasons for peeling or cracking transfers is improper care. Ensure that you are following the correct washing and drying instructions. You can refer to our article on Washing Your Custom Apparel with Heat Transfers for more detailed guidance on how to properly care for your custom apparel.
  2. Condition of the Garment: If the garment used for applying the transfer is pre-used or contains unseen chemicals (such as fabric softeners, stain removers, or residue from previous washes), this can affect the adhesion and longevity of the transfer. It is always recommended to use new garments that are free from any chemicals for best results.
  3. Incorrect Application: The peeling or cracking could also result from incorrect application of the transfer—whether it’s the temperature, pressure, or pressing time. It’s crucial to follow the correct application process. For more information on proper application, refer to our article on Heat Transfer Press Times, Temperatures & Pressure.
  4. Repressing: In some cases, a quick fix can be to repress the transfer with the appropriate heat, pressure, and time settings. Make sure to use parchment paper or a Teflon sheet to protect the design during the repress.

By identifying the potential causes and addressing them, you can often prevent further peeling or cracking and extend the life of your heat-transferred design.

Troubleshooting

Product Care

How should I care for items with heat transfers?

To ensure the longevity and vibrancy of your heat transfer designs, wash and dry garments on low temperatures and always turn the item inside out. This helps protect the transfer from direct friction and heat. Avoid ironing directly over the transfer, as this can cause damage. Instead, use a mild detergent and avoid harsh chemicals or bleach. For more detailed care instructions, refer to our article: Washing Your Custom Apparel with Heat Transfers. Proper care will help maintain the quality of your custom apparel for longer.

Can I wash items with heat transfers in a washing machine?

Yes, you can wash items with heat transfers in a washing machine. To maintain the quality and longevity of the transfer, it’s important to turn the garment inside out and wash it at low temperatures. Similarly, drying should also be done at low temperatures to avoid any potential damage to the design. For more detailed washing instructions, please refer to our article: Washing Your Custom Apparel with Heat Transfers.

What is the recommended water temperature for washing items with heat transfers?

For optimal care of items with heat transfers, we recommend washing them in cool or cold water. Always turn the garment inside out and use low temperatures for both washing and drying to help preserve the quality of the transfer. For further details on proper care, please refer to our article: Washing Your Custom Apparel with Heat Transfers.

Can I use fabric softener on items with heat transfers?

Yes, you can use fabric softener on items with heat transfers. However, we always recommend using a mild detergent to ensure the longevity of the transfers. For more details on caring for custom apparel with heat transfers, check out our article: Washing Your Custom Apparel with Heat Transfers.

Can I iron items with heat transfers?

It is not recommended to iron the heat transfer directly, as this can damage the design. Instead, if you need to remove wrinkles, iron the garment on the reverse side or use a pressing cloth over the transfer. For more details on caring for heat transfer items, refer to our article: Washing Your Custom Apparel with Heat Transfers.

Your Brand or Design on T-Shirts, Bags & More.

Begin designing with our Gang Sheet Builder by clicking the button below. Explore our store for apparel, totes, coffee mugs, and more.

contact

Need More Info?

Let Us Know!

Patches Available

Embroidered Patches Available

Color Choices

Endless Possibilities

Address

2405 Essington Rd., Joliet, IL 60435

Print

Coey's Closet Custom Apparel

Your Brand or Design on T-Shirts, Bags & More.

Stand out from the crowd! Customize your clothes, bags, and car with heat transfers, embroidery, or car decalsto make your clothes, bags, and car truly yours!

Coey Technologies Prospace for heat transfers, embroidering and car decals.

Coey Tech

Heat Transfers & More

About Us

Passionate about making things personal? So are we! We specialize in creating custom heat transfers, embroidery, and car decals that let you add a special touch to your belongings.

Pin It on Pinterest

Share This